Terms and Conditions
About Us
TRUENUE is a limited company that sells seaweed-based bath and skincare products through this website.
By using our website or placing an order, you agree to these Terms and Conditions.
Orders
All orders are subject to product availability.
We reserve the right to cancel an order and provide a full refund where:
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A product is unavailable
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There is an error in pricing or product information
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We are unable to fulfil the order
Prices and Payment
All prices are displayed in Pounds Sterling (£).
Payment must be received in full before an order is dispatched.
Payments are processed securely through third-party payment providers. TRUENUE does not store full payment card details.
Accounts
Customers may choose to create an account or check out as a guest.
Customers are responsible for maintaining the confidentiality of any account login details.
Product Information
We make every effort to ensure that product descriptions, images and information on our website are accurate.
As our products contain natural ingredients, colour, texture and appearance may vary slightly between batches.
Delivery
Information about delivery locations, shipping costs and estimated delivery times can be found in our Shipping Policy.
Returns and Refunds
Information about returns, refunds and exchanges can be found in our Returns and Refunds Policy.
Website Content
All content on this website, including text, images, logos, product descriptions and branding, is the property of TRUENUE unless otherwise stated and may not be copied, reproduced or used without written permission.
Privacy
Your use of this website is also subject to our Privacy Policy.
Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will always be available on this page.
Contact Us
If you have any questions about these Terms and Conditions, please contact: