Shipping Policy

Delivery Locations

We currently ship to:

• United Kingdom

• Republic of Ireland

We may offer shipping to additional European countries in the future.

 

Order Processing

Orders are typically dispatched within 2-3 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

 

Delivery Times

Estimated delivery times:

• 3-5 business days after dispatch

Delivery times are estimates and may vary due to factors outside our control.

 

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on the destination and size of the order.

 

Tracking

Where tracking is available, tracking details will be provided once your order has been dispatched.

 

Delivery Issues

If you believe your order has been delayed, lost or arrived damaged, please contact us at info@truenue.com and we will do our best to assist.